Privacy Policy
Ranganayagi Snacks (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through ranganayagisnacks.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Transaction Information: Order details and payment information (processed securely by third-party payment gateways; we do not store credit card, debit card, or UPI details).
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
- Communication Records: Any correspondence with our customer care team via email, phone, or contact forms.
2. How We Use Your Information
The information we collect may be used for:
- Processing, fulfilling, and delivering your orders.
- Providing customer support and responding to inquiries.
- Sending important updates regarding orders, policies, and services.
- Offering promotions, discounts, or marketing communications (if you have opted in).
- Enhancing website functionality and improving user experience.
- Ensuring compliance with legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve site performance and navigation.
- Analyze website traffic and user behavior.
- Personalize your shopping experience.
You may adjust your browser settings to refuse cookies. However, certain website features may not function properly without them.
4. Sharing of Information
We do not sell, rent, or trade your personal data. Information may be shared only with:
- Logistics and delivery partners for order fulfillment.
- Payment service providers for processing secure transactions.
- Legal or regulatory authorities when required to comply with applicable laws.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are protected using SSL encryption.
6. Your Rights
Subject to applicable law, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your personal details.
- Withdraw consent from marketing communications at any time.
- Request deletion of your personal information, unless retention is required by law or for legitimate business purposes.
7. Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect information from children.
8. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact:
📞 Customer Care: +91 99445 50122
✉️ Email: support@ranganayagisnacks.com
